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Cross Cultural Communication
Websites
The Carolina Association of Translators and Interpreters
The Carolina Association of Translators and Interpreters (CATI) has
an online list of resources to help programs in North Carolina find
professional translators and interpreters.
www.catiweb.org/corporate.htm
Books and videos
- Bennett, M. J. (1998). Basic Concepts of Intercultural Communication. Yarmouth,
ME: Intercultural Press.
This is a collection of articles on intercultural communication written by preeminent
scholars and practitioners in the field. The resource provides an introduction
to intercultural communication and explores the complexities of intercultural
relations more deeply for seasoned practitioners.
- Chen, D., Chan, S., & Brekken, L. (2000). Conversations for Three:
Communicating through interpreters [video and booklet]. Baltimore:
Paul H. Brookes.
This video shows service providers how to respond sensitively to cultural and
linguistic differences in order to promote effective communication when working
with families and interpreters.
- Moore, S., Perez-Mendez, C., Beatty, J., & Eiseman, W. (1999). A
Three Way Conversation: Effective use of cultural mediators, interpreters
and
translators.
Denver, CO: Western Media Products.
This video explores key considerations by listening to families’ and professionals’ descriptions
of effective uses of cultural mediators, interpreters and translators
in a variety of educational and intervention settings.
- Ogulnick, K. (ed.). (2000). Language Crossings: Negotiating the
Self in a Multicultural World. New York and London: Teacher’s College
Press.
This vivid collection explores the fascinating connections between
language use, language learning, and one’s cultural identity. Twenty-five
life stories reflect on each author's experience with learning languages
and
living as
a multilingual
person.
- Sharpe, P. (1994). Beginning Spanish for Teachers of Hispanic Students.
Hauppauge, NY: Barron's Educational Series.
These materials help teachers learn to give instructions and communicate with
students in Spanish, who may be having trouble understanding English. The package
includes four 90- minute cassettes, a read-along audioscript for the lessons,
370 dialogue cards with illustrations, and a book containing self- teaching study
units.
- Storti, C. (1994). Cross-Cultural Dialogues: 74 Brief Encounters With
Cultural Difference. Yarmouth, ME: Intercultural Press.
According to the author, cultural misunderstandings in everyday conversation
can cause confusion, irritation, and even alienation. These misunderstandings
also undermine communication, threaten important relationships, and cost a great
deal of time and money. This book is a collection of brief conversations between
an American and someone from another country and culture. Each dialogue contains
at least one breach of cultural norms, and the reader is challenged to figure
it out. Ten cultures are represented in the dialogues: Arab/Middle Eastern, British,
Chinese, French, German, Latino, Indian, Japanese, Mediterranean/European and
Russian.
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