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Resources

 

Cross Cultural Communication

Websites

The Carolina Association of Translators and Interpreters
The Carolina Association of Translators and Interpreters (CATI) has an online list of resources to help programs in North Carolina find professional translators and interpreters.
www.catiweb.org/corporate.htm

Books and videos
  1. Bennett, M. J. (1998). Basic Concepts of Intercultural Communication. Yarmouth, ME: Intercultural Press.
    This is a collection of articles on intercultural communication written by preeminent scholars and practitioners in the field. The resource provides an introduction to intercultural communication and explores the complexities of intercultural relations more deeply for seasoned practitioners.
  2. Chen, D., Chan, S., & Brekken, L. (2000). Conversations for Three: Communicating through interpreters [video and booklet]. Baltimore: Paul H. Brookes.
    This video shows service providers how to respond sensitively to cultural and linguistic differences in order to promote effective communication when working with families and interpreters.
  3. Moore, S., Perez-Mendez, C., Beatty, J., & Eiseman, W. (1999). A Three Way Conversation: Effective use of cultural mediators, interpreters and translators. Denver, CO: Western Media Products.
    This video explores key considerations by listening to families’ and professionals’ descriptions of effective uses of cultural mediators, interpreters and translators in a variety of educational and intervention settings.
  4. Ogulnick, K. (ed.). (2000). Language Crossings: Negotiating the Self in a Multicultural World. New York and London: Teacher’s College Press.
    This vivid collection explores the fascinating connections between language use, language learning, and one’s cultural identity. Twenty-five life stories reflect on each author's experience with learning languages and living as a multilingual person.
  5. Sharpe, P. (1994). Beginning Spanish for Teachers of Hispanic Students. Hauppauge, NY: Barron's Educational Series.
    These materials help teachers learn to give instructions and communicate with students in Spanish, who may be having trouble understanding English. The package includes four 90- minute cassettes, a read-along audioscript for the lessons, 370 dialogue cards with illustrations, and a book containing self- teaching study units.
  6. Storti, C. (1994). Cross-Cultural Dialogues: 74 Brief Encounters With Cultural Difference. Yarmouth, ME: Intercultural Press.
    According to the author, cultural misunderstandings in everyday conversation can cause confusion, irritation, and even alienation. These misunderstandings also undermine communication, threaten important relationships, and cost a great deal of time and money. This book is a collection of brief conversations between an American and someone from another country and culture. Each dialogue contains at least one breach of cultural norms, and the reader is challenged to figure it out. Ten cultures are represented in the dialogues: Arab/Middle Eastern, British, Chinese, French, German, Latino, Indian, Japanese, Mediterranean/European and Russian.

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New Voices/Nuevas Voces
Frank Porter Graham Child Development Institute
University of North Carolina at Chapel Hill