IT Services

FPG Information Technology Services (IT Services) is responsible for creating and maintaining the computer infrastructure serving the FPG Child Development Institute at the University of North Carolina at Chapel Hill.

Announcements

September 1 2010
FPG Calendar Replacement

FPG IT Services is planning to replace the current FPG Calendar for room scheduling beginning October 1st. We will be using the UNC Exchange calendar for all future room scheduling. To schedule a conference room at FPG, you will need to...

August 25 2010
FPG Distribution Lists

Our old FPG Building lists will no longer be active. The new lists below are now available and should replace the ones you have been using. We are replacing all distribution lists that ended with @mail.fpg.unc.edu.

All FPG Staff

Announcements Toolbar

View All Announcements Add / Edit Announcements

  • Computer setup and configuration on the desktop*
  • FPG network access (on-site and off-site)
    Wired to the desktop. Wireless at some on-site locations.
  • World Wide Web access
  • Electronic mail
  • Space on the FPG web server for project web pages
  • FTP and SecureShell/Secure Copy
  • Software updates at reasonable intervals for e-mail and web browser
  • Software installation of approved software (licenses purchased by project)
  • Software support for Microsoft Word, Excel, Power Point, and Access
  • Diagnosis and troubleshooting problems with hardware and software for project purchased peripherals such as scanner, printers, modems
  • Configuration support for access to FPG email via miscellaneous computing devices, including PDA’s and Blackberries

*Purchase of computers for new personnel should be confirmed via on-line equipment request forms 4-6 weeks in advance of hire date so that individual grant funds can be expended for such purchases. Similarly, requests for upgrades from available “trickle-down” computers for existing personnel should be made via the on-line equipment form.

Off site project support
Laptop and pc tablet maintenance
Software support via telephone or e-mail
Web support
(IT Services web staff serve on the Web Team to provide consolidated web services for FPG. See Web Services description for further details.)
Programming/maintaining/updating project web pages
Developing interactive forms
Developing templates for project use
Developing databases
Special training
Workshops for special project needs
Developing training materials for software and/or hardware support
Special hardware and hardware support
Videoconferencing
Scanning and color printing
Assisting with the purchase of laptops, pc tablets or other computer equipment directly related to collecting data or providing project deliverables

University IT Policies

Outlook 2007 Help

Office 2007 Reference Guides

Online Office 2010 Training

Download Office 2010 training

HIPAA Training

ITS Security Training